Minor Injury Service

Following a change in national policy, the minor injury service and the rural weekend service (held at Tenterden and Hamstreet surgeries) have been stopped by the CCG as of 31st October 2020.

A new Urgent Treatment Centre (UTC) will start on 1st November at William Harvey Hospital and has been set up to deal with minor illnesses (out of hours) and minor injuries which would normally have been dealt with at this surgery. It will be open 24 hours a day, seven days a week, including bank holidays.

The UTC is located at the William Harvey Hospital and it is open 24 hours a day, 7 days a week.

From 1st November appointments for the following minor illnesses and minor injuries will be dealt with at the UTC and appointments should be booked by calling 111

The service will deal with:

Strains and sprains

Skin infections and rashes

Eye problems                                       

Coughs and colds

Feverish illness in adult’s                       

Feverish illness in children

Abdominal pain                                     

Vomiting and diarrhoea

Emergency contraception                      

Suspected broken limbs

Minor head injuries                                

Cuts and grazes

Bites and stings                                    

Minor scalds and burns

Ear and throat infections

Any complaints, queries or concerns about this change in service provision should be directed to Kent & Medway CCG: kmccg.ek.urgentandemergencycareteam@nhs.net

For any other health issues which are not included in the above list, please continue to contact the surgery in the normal way either by calling reception or by submitting an eConsult via the practice website.

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