WE WILL BE CLOSED FOR STAFF TRAINING ON WEDNESDAY 29TH OCTOBER 2025 FROM 1PM

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Now booking flu and Covid vaccines

We are now booking eligible patients for flu and Covid vaccines.  Please book at reception:

• Over 75 - flu and Covid 19 Autumn booster
• Over 65 - flu only
• 18-64 in clincal risk groups - flu only
• Children aged 2 or 3 years on 31 August 2025

Difficulties with Medication

If you experience difficulty taking your medications, please make the dispensary team aware.  They can arrange a referral to the Community Medicines team who will come out and assess your individual requirements.

Mental and Physical Well Being

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.  This is a website which provides links to getting local help, mental wellbeing support and staying active: http://www.connectingashfordrural.co.uk/

Change to Weekend Urgent Care Service and Minor Injury Provision - November 2020

Following a change in national policy, the minor injury service and the rural weekend service (held at Tenterden and Hamstreet surgeries) have been stopped by the CCG as of 31st October 2020.  A new Urgent Treatment Centre (UTC) will start on 1st November at William Harvey Hospital and has been set up to deal with minor illnesses and minor injuries which would normally have been dealt with at this surgery.  it will be open 24 hours a day, seven days a week including bank holidays.

From 1st November, appointments for the following minor illnesses (out of hours) and minor injuries (at all times) will be dealt with at the UTC and appointments should be booked by calling 111.

The service will deal with:

Strains and sprains, skin infections and rashes, eye problems, coughs and colds, feverish illness in adults and children, abdominal pain, vomiting and diarrhoea, emergency contraception, suspected broken limbs, minor head injuries, cuts and grazes, bites and stings, minor scalds and burns, ear and throat infections.

Any complaints, queries or concerns about this change in service provision should be directed to Kent & Medway CCG: kmccg.ek.urgentandemergencycareteam@nhs.net.

For any other health issues which are not included in the above list, please continue to contact the surgery in the normal way either by calling reception or by submitting and eConsult via the practice website.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

There is good wheelchair access to the surgery but should you experience any problems please discuss this with our receptionist.

Click here to access the Health Help Now app.