England | Scotland | Wales | Northern Ireland | Ireland
Get the latest NHS information and advice about coronavirus (COVID-19)
Get a free PCR test to check if you have coronavirus
Find out about the main symptoms of coronavirus and what to do if you or your child has them.
Self-isolation and treating symptoms
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Testing and tracing
Get a test to check if you have coronavirus, understand your test result and find out what to do if you're contacted by NHS Test and Trace.
People at high risk
Long-term effects (long COVID)
Find out about the long-term effects coronavirus can sometimes have and what help is available.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
Take part in research
Find out about health research studies and how you may be able to take part.
Download the NHS COVID-19 app
Front RoadWoodchurchAshfordKent, TN26 3SFTel: 01233 860236
Clinics and Other Facilities
The practice offers the following services: Antenatal, Asthma, Diabetic, Family Planning, Travel Clinics, Phlebotomy, Spirometery, ECG Recording, 24 hour Blood Pressure monitoring, Anticoagulation, Physiotherapy and Minor Surgery facilities. Appointments for all of these can be made at reception.
All children should be immunised against infectious diseases. Children will be sent appointments to attend the surgery at the appropriate age. Should the appointment be inconvenient please contact the surgery. If you do not want your child immunised, please make an appointment to discuss this with the Practice Nurse. Your written consent will be needed to remove your child’s name from the Health Authority's recall list.
Influenza clinics are held in early autumn and the vaccine is available to all patients over 65 and those at risk, Diabetics, Asthmatics, COPD and Heart Problems.
Pneumococcal Vaccines are offered to all patients over 65. This vaccine is only necessary once in a lifetime.
This is an important preventative test, screening women between the ages of 24 and 64 for the early detection of cervical cancer. Cervical smears should be performed every 3 years up to the age of 49 and every 5 years up to the age of 64. Women will be called routinely for screening by Primary Care Services England.
The Health Visiting Team are now based in Ashford and hold clinics at various locations, please contact them on 01233 649007 for details. They also have a help and advice line available from 09.30 – 11.30 weekdays, 01233 649004.
We have a specialist travel nurse available for your travel vaccines. Please see the ‘Travel Vaccinations’ tab for more information on the service and how to book an appointment.
Following a change in national policy, the minor injury service and the rural weekend service (held at Tenterden and Hamstreet surgeries) have been stopped by the CCG as of 31st October 2020.
A new Urgent Treatment Centre (UTC) will start on 1st November at William Harvey Hospital and has been set up to deal with minor illnesses (out of hours) and minor injuries which would normally have been dealt with at this surgery. It will be open 24 hours a day, seven days a week, including bank holidays.
The UTC is located at the William Harvey Hospital and it is open 24 hours a day, 7 days a week.
From 1st November appointments for the following minor illnesses and minor injuries will be dealt with at the UTC and appointments should be booked by calling 111
The service will deal with:
Strains and sprains
Skin infections and rashes
Coughs and colds
Feverish illness in adult’s
Feverish illness in children
Vomiting and diarrhoea
Suspected broken limbs
Minor head injuries
Cuts and grazes
Bites and stings
Minor scalds and burns
Ear and throat infections
Any complaints, queries or concerns about this change in service provision should be directed to Kent & Medway CCG: firstname.lastname@example.org
For any other health issues which are not included in the above list, please continue to contact the surgery in the normal way either by calling reception or by submitting an eConsult via the practice website.
As you may know, Ivy Court Surgery, Hamstreet Surgery and Woodchurch Surgery have been working closely together for well over a year now on various projects such as the Weekend Urgent Care Service and the ‘Virtual Ward’ for the elderly and vulnerable.
You may also be aware that there have been difficulties with obtaining appointments with other private travel clinics in Ashford. This has caused significant problems for us in rural Ashford as travelling further than Ashford is inconvenient and not always possible. In some cases, it has meant our patients travelling 30 miles to obtain their travel vaccinations. We feel this is unacceptable.
Following complaints from patients in the cluster regarding the lack of a local travel service, the doctors and practice managers of our three surgeries have had several meetings to see if this service could be set up in our surgeries. We are delighted to announce the start of our own Travel Advice and Vaccination service as of the 5th November 2015. This we hope will be another valuable service to our patients, and will be provided through Ashford Rural Medical Services (through which the urgent care service and our other collaborative projects are delivered).
In the first instance, please visit www.fitfortravel.nhs.uk which will give advice on the treatment requirements for the country you wish to travel to. Then, please contact either Hamstreet Surgery (01233 730190) or Ivy Court in Tenterden (01580 763666) to book an appointment with our specialist travel nurse. If the vaccination is provided by the NHS this service will be free of charge. If it is a non-NHS vaccine, you will be charged for the private prescription. (The receptionist will advise this at the time of booking). Should you wish to receive a full travel risk management consultation from our specialist travel nurse this is a private service and a fee will apply (£25 for one, £40 for a couple, £50 for a family of up to five attending at the same time, £5 thereafter).
There will be one clinic each week, alternating on a Tuesday from Hamstreet Surgery and the following week on a Thursday from Ivy Court in Tenterden. Additional clinics may be offered where there is demand.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
Enter all or part of your postcode in the box below and click one of the buttons
to find those services that are local to you.