Test Results
When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and only contact the surgery after sufficient time has elapsed. Please submit your request via eConsult or, if you are unable to access eConsult, call for test results after 10am.
Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
What are patient need groups?
Patient need groups categorise patients into different groups based on the complexity and intensity of their healthcare needs rather than just their medical conditions. Instead of focusing solely on a diagnosis (like diabetes or heart failure) it takes into account a broader range of health characteristics a patient may have (such as number of repeat prescriptions, A&E attendances and number of long term conditions). To begin with, we will roll out PNG scores to those patients with highest needs and you may therefore not find a PNG score in your NHS app unless you would be categorised as PNG 10 or 11.
As patient needs change over time, their categories change with them. PNG numbers therefore offer an indication of a patient's background health at a point in time.
PNGs